Please press 'select date' and tap the date you purchased your machine. You can set the machine to automatically purifier the room when it drops below a certain threshold by pressing the highlighted button to turn automatic mode on or off. We are currently experiencing an outage that is affecting your product and you may not be able to connect to the Dyson Link app. The remote control can be magnetically attached to the top of the loop. Please select 'Add machine' at the bottom of the screen to begin the connection journey. KONIGEEHRE Air Purifier Filter Replacements for Dyson HP04, DP04, TP04, 1 Set Pure Cool Purifier Fan Glass HEPA Filter & Inner Activated Carbon Filters isinlive HEPA Filter Compatible with Dyson Desk Purifier, Dyson Pure Cool Link Desk DP01 DP02, Dyson Pure Hot + … The amount of pollution captured by the filters is shown in the display. When you first connect your Dyson machine to the Dyson Link app you'll give it a room name. To reset the filter life on the machine, press and hold the Standby button on the remote control. Position the shrouds onto the base and push gently until they click securely into place. Google Assistant uses this … We advise you not to connect our product to a child protection Wi-Fi as this may restrict the connection. Turn OFF the 'Collect data when in standby' option. Do not attempt to use the machine until the power cord has been replaced. Filter units that must be replaced because the filter life has expired are not covered by the warranty. Just follow the steps shown in our video guide.Step 1. We're sorry, but something went wrong. Using genuine Dyson filters ensures that your machine continues to work effectively, capturing 99.97% of particles as small as 0.3 microns from your home. This is a normal sound for the purifier to make and is not an indicator of anything wrong with your machine. When the filter is full, the display will flash to remind you which filter needs changing. Now attach each half of your new combi filter to the filter covers, where the HEPA filters used to be. Sorry, this product is currently out of stock. If you say "Hey Google, enable auto mode in the Bedroom", Google Assistant will identify the machine named 'Bedroom' or a machine in the bedroom and enable auto mode. Please try again. If it's still not recognizing the question, try to speak slower or try another question. If there is a factor in the environment such as leaky windows, the machine must work harder to sustain a high air quality. The sensors will continue to monitor the air quality, switching the appliance back on when air quality levels have dropped. To operate, point the remote control toward the front of the base. I'm having problems with Google Assistant, The Google Home app isn't discovering my machine, I’m not able to log into my Dyson account when linking the Dyson Action, Google Assistant didn't respond to my command, My Dyson machine didn’t respond to Google Assistant as expected, The airspeed is not as powerful as it used to be, Appliance oscillating with no power or airflow,

This issue can be resolved by ordering a replacement filter shroud.

, The part that needs replacing is not listed,

This issue can be resolved by ordering a replacement glass HEPA and inner carbon filter.

, The display will not stay on my selected screen, My display is reading green but the fan is working at high speed, My readings are showing in different colours, My screen is displaying severe/purple air quality, Dyson Supersonic™ Hair Dryers for Hotels and Leisure, Issue not resolved, please speak to our Customer Support Team,

Please check the devices connection to the home Wi-Fi.

This can be done by opening your devices search engine.

,

Please ensure that your device has bluetooth switched on.

, Installing the Dyson Cryptomic and Combi filters, Controlling a machine with your Google Assistant, The Google Assistant is still not responding, The other buttons on the remote are working,

Test airspeed change using the Dyson link app.

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Press the ON/OFF button on the Main body of the machine.

, Changing the battery has not resolved the problem, ٱلْمَمْلَكَة ٱلْعَرَبِيَّة ٱلسَّعُوْدِيَّة, It will disconnect the device from members in the home, It will be unlinked from your Google Account. The continuous monitoring option is used for air quality, temperature and humidity data to be relayed to the machine and app at all times, even when you have turned the purifier off. For Google Nest Mini (2nd gen) and Google Home Mini (1st gen): on the side of the device, toggle the mic switch. If you are still experiencing an issue, please select 'Issue not resolved'. This is due to the machine always trying to maintain high air quality. Monitor the air quality with a graph showing the last 24 hours of data. $60.19. You can solve this by ordering a new Remote control below or you can contact our Customer Support Team at 1-866-314-8881. The display on the appliance will countdown from five, finishing with the default screen. If there is a factor in the environment such as leaky windows, the machine must work harder to sustain a high air quality. The colour of the numbers and readings on the display are linked to the air quality of the respective category. Your Google Nest or Google Home speaker or display is powered on and plugged into a wall outlet. Before changing your filter, switch off and unplug your purifying fan.Step 2. Tap the power icon at the top of the menu and tap AUTO to select. Ensure the power cord is plugged into the center of the base. The Pure Cool Tower Series (TP Series) is a lineup of compact air purifiers from Dyson designed to cover large spaces in your home.. If you are unsure where the connection journey failed, please restart the connection by selecting 'Connection journey' from the available options. My TP04 arrived from Dyson yesterday and I spent the entire evening trying to get it to connect to my wifi network without success. On a removable sticker on the front of the purifier. Press and hold the Night mode button on the remote control. Glass HEPA filter captures 99.95% of harmful ultrafine particles. If you have more than 35 cleans scheduled, please remove as necessary. To setup a schedule on your machine, once your machine is connected, press the timer icon in the bottom right. Made from borosilicate microfibers pleated hundreds of times, they capture gases and 99.95% of ultrafine particles.1 And because they’re fully sealed, our filters trap pollutants, rather than leaking them back into the room. Ensure all outside doors and windows are closed. Press and hold your purifier's power button for 5 seconds. Scroll through the options to monitor the performance of your appliance. To control your machine whilst it is connected, press the remote control icon in the bottom left of the home screen. Select: Settings > Filter life > Reset. You'll need to update your machine's software, so it knows you've upgraded your filters. Unplug the appliance from the mains electricity supply. Package Contents Google Assistant learns the more you use it but some commands may not be recognised. To personalise the machine and use with voice control services, select which room your machine is in. Replacement filter shroud for your Dyson Purifier. Different categories can have different levels of pollutants at the same time, and will therefore display in different colours. Thick, almost carpet-like strands of debris were visible in the used filter. If you are happy with this, please press 'OK' below. Where is your purifier?Personalise your machine and use it with voice control services. If the room is dark (lights off) the screen is turned off. The appliance will pause once the sensors detect that the target air quality level has been reached. Ensure you press and release the button instantly. You can also reset your filter life in your settings on the Dyson … If you have a Your Dyson account, you can log in below to manage your contact options. Remove the combi filters directly into the bin by pushing in the tabs on the filter covers. Larger microscopic particles up to 10 microns in size, suspended in the air we breathe. Set up a new device and select "Have something already set up?" Unplug your machine and wait for 10 seconds. The TP04 has an oscillation of 350 degrees while the TP02 only has 180 degrees. Your Assistant will say whether the microphone is muted. I am hoping someone can provide an easy fix. Please select the filter you need assistance with. Data associated with this device will be deleted. To remove the carbon filters: press the tabs on both sides of the filters. The display on the appliance will countdown from five, finishing with the default screen. Your Dyson appliance is programmed to remind you to replace the filter unit … Push the new combi filters into the filter covers until secure. From China. Loosen the base and pull it away from the remote. You can download the latest version from the Google Play store or Apple iTunes. The button highlighted will turn the main power to the machine on or off. We'll need this for your warranty. If the room is bright, (for example, the lights are on), the screen's display will be set to minimum brightness. Follow the instructions in the Google Home app to add your Dyson machines. If you are experiencing an issue connecting, please select 'Connection failure'. The air quality will continue to be monitored, with the fan running on a low speed in the background. I contacted Dyson support via live chat in the Link app and they were unable to resolve the issue after about an hour. Please press 'Continue set-up' to proceed. Please ensure the remote is not being accidentally pressed. If this is your first time connecting, please select 'Connection journey'. 5.0 out of 5 stars. Use both hands to lift the appliance out of the box, taking care to hold by the base of the appliance only. We strongly recommended enabling auto-updates in your Dyson Link app settings, to allow the most up to date software to be installed as soon as it is avaliable. The machine's display screen will countdown from five, finishing with the default screen. Press the Airflow speed button to increase and decrease the airflow speed. Do not plug in or attempt to use the machine in this condition. Check around the base of the machine for any debris or obstructions. It's permanent, so once fitted, you won't need to change it. NB: The fan speed setting is between 1-10. Empty the glass HEPA filters directly into the bin by pushing in both the purple tabs on the shrouds. You will find an 8-digit code for your purifier by removed the shroud at the front of your machine. The display on the appliance will countdown from five, finishing with the default screen. There may be times when the display is showing green but the fan speed is still high. Do not lift out by the amplifier loop. Remaining filter life can be accessed via the built-in LCD screen by pressing the Information button on your remote. (The icon will turn grey when turned off). Clean the shroud with a dry cloth or soft brush. Once enabled, a solid white WiFi symbol will display on your purifier. You'll need to reset the filter life on your machine.Step 5. Replacement remote control for your Dyson Purifier. Ensure that the narrow opening is free of obstructions. You'll find a list of pre-set room names in the app, such as 'Bedroom' or 'Kitchen'. The LED dots on top of your speaker or display spins or blinks when you say “Ok Google” or "Hey Google.". The problem was that after the reset it was unable to connect to WiFi anymore and I couldn't figure out why. The filter indicator can also be reset from within the Dyson Link app. Captures pollutants with 360° sealed HEPA and activated Carbon filters The fully-sealed filter system combines an activated Carbon filter to remove gases, and a Glass HEPA filter that captures 99.97% If the Dyson Link app has displayed an on-screen error which reads, 'We've detected a problem with your machine', please select that option. Dispose of used filter units in accordance with local regulations. Reset filter replacement notification When you have re-assembled your purifier, press and hold the ‘Standby ON/OFF’ button for 6 seconds on the remote control to reset the filter indicator. from here, navigate to the software option. Search for "Dyson" and tap to select the Dyson Action. The appliance will continue to monitor the air quality. Once the full hour has elapsed, turn the machine off and then on again, either with the main power button on the machine, or the remote control. For a high quality fan and air purifier, your searches may have landed you among the selection of Dyson air purifiers. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565. To check this say "Hey Google, show me my activity" to bring up your recent activity, including recent voice commands. Dispose of the carbon filters in the bin. Check if the LED dots on the top of your device spin or blink, indicating that it recognized the hotword. Please press 'select date' and tap the date you purchased your machine. For example, in a room with leaky windows, the machine has to work harder via a higher Fan speed to maintain a high air quality. Check Google Assistant can hear you by asking "Hey Google, what did I just say?". Your Assistant will say whether the microphone is muted. You can choose a setting from 1 (low flow of air) through to 10 (high flow of air), and the machine home screen will show the fan speed when in manual mode. Change the airflow speed using the Airflow Speed Control. Press and hold the Oscillation button on the remote control. Saying "Hey Google, show me my activity" will show you recent voice commands. Point the remote at the base of the purifier and test the controls. Ensure your appliance is unplugged. When you remove your Dyson machine from a home: Google Assistant may not have heard you or recognised your question or command. It can also be viewed within the Dyson Link app.It's quick and easy to replace both filters at the same time, or separately if needed. Slide the buttons down on either side of your machine to remove the outer cover.Step 3. Monitor the current air quality with a graph showing the last 12 seconds of data. If your machine is new out the box and has not been turned on for over an hour, please allow a full hour to complete, with your purifier plugged into a secure power souce. When the appliance detects that the nonwashable glass HEPA filters need replacing the display on the appliance will show a solid purple bar. Please follow the rest of the steps to complete the set-up process. This section also contains further information: Here you can control your purifier without the need to use the remote; Google and Google Home are trademarks of Google LLC. Here you will find useful guides on how to get the most out of your machine: The product guide also includes instructions on how to maintain your machine, and how to solve any problems, including those indicated by the fault lights on the machine. Press the power ON/OFF button on the appliance or remote control to stop the purifier. Our engineers are working hard to resolve this, please try again later. These include dust, mould and pollen. Vacuum the two sensor slots to the left of the LCD screen with a Dyson brush attachment. Dispose of used filter units in accordance with local regulations. Remember, the Dyson Cryptomic™ filters are permanent, so won't need to be changed. Once you have downloaded and updated the Dyson Link App, please login or register a My Dyson account. Select your machine by choosing 'air treatment' and then your model of purifier. You can turn a timer on for your machine by pressing the highlighted button and selecting how long you want the machine to run for. Remove the filters, insert the new ones and replace the outer cover.Step 4. How do I disconnect my machine from the Google Home app? Press the 'Auto' button on the top right corner of the remote control. The TP04 uses a more advanced Glass HEPA Media filter while the TP02 still uses the filter of the first TP Series model, the 360 Glass HEPA filter. Differences between the Dyson TP02 and the TP04. Please let us know if there's anything else we can help you with. Clean the shroud of the Main body with a dry cloth. Your machine is now fully connected and setup. To turn Auto mode off press the same button. The amount of water vapour in the air, shown as a percentage of the maximum possible humidity at the current temperature. Your Assistant will say whether the microphone is muted. You can view the details of each command to see what Google Assistant heard, the responses and actions taken. The carbon filter level will be reset and the appliance is ready to use. Page 9 To replace the non- washable filter unit, follow these steps. For Google Home: on the back of the device, touch the microphone mute button. On your purifier, located underneath the filter. Please ensure you are typing in the correct and full WiFi password. Your smart home device should light up when you say "Hey Google ...". Dyson DP04 Pure Cool Purifying Connected Fan: DP04: Senses pollutants in real time Automatically detects and reports air quality levels in real time on PM 2.5, PM 10, VOC and NO2. Customise your Auto mode and air quality settings in the Dyson Link app. How do I connect my Dyson machine to my Google Assistant-enabled device? Our Customer Support Team will be able to solve your problem at 1-866-314-8881. The Dyson TP04 features a fully-sealed filter system, which combines an activated Carbon filter to remove gases, and a glass HEPA filter that captures 99.97% of microscopic allergens and pollutants as small as 0.3 microns. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565. or Best Offer. Unplug the appliance from the mains electricity supply. These would be TP04, DP04, and HP04. These potentially harmful gases are released into the air by combustion, for example the burning gas when cooking and in vehicle exhaust emissions. The sensors have small fans that maintain airflow for continuous monitoring, but this should not cause any audible noise interference. Attach both carbon filters to the appliance. For Google Nest Audio: on the back of the device, next to the power cord, toggle the mic switch. Unless you've previously opted in to receive marketing emails from us, we'll only use your email address to notify you when this item is back in stock. Use a soft brush to clear any blockages from the holes. The scheduling function of the app will not work if there are more than 35 cleans scheduled per week. Please select a location from the list shown on your device before submitting and confirming your selection. The DP04 and the TP04 are both purifier fans powered by Dyson’s Air Multiplier technology and they have the same bladeless design, however, their body type is different. If the power cuts out within the hour, the initialisation period will continue from where it left off. It is recommended that you keep hold of your proof of purchase. Perfect Replacement for Dyson Air Purifier Filters TP04, HP04 & DP04. Ensure correct button on remote is being pressed. Airflow can be set manually by the airflow buttons on the remote. Best answer: Hello Lyn, this is Kelly with Dyson. Finally, press and hold the Standby button on the remote control. Saying "Hey Google, enable auto mode", will enable auto mode for any purifiers in your current room, if the room is set up in the Google Home app. Replacement power supply for your Dyson Purifier. The shrouds will release with the glass HEPA filters attached. Your command may have been misheard or misinterpreted by Google Assistant. The life of the Dyson filter will last much longer if you don’t run it 24/7 like we do though. Alternatively, if you wanted to choose a custom location, scroll to the bottom and tap 'edit'. Green denotes a high air quality, with low pollutants, and red, low air quality with a high amount of pollutants. If you have been successful in pairing your machine, please continue the connection journey by selecting "Machine connected". Please ensure you have the most up to date software downloaded before begining any checks. Buy Replacement Filter, for Dyson Pure Cool Link TP02, TP03, Dyson Tower Purifier, Part no 968126-03: Air Purifier Parts & Accessories - Amazon.com FREE DELIVERY possible on eligible purchases Push the new carbon filters onto the base until secure. Dyson filters are warranted against original defects in materials and workmanship for a period of 12 months from the date of purchase. The I recalled I had the Dyson linked to the Alexa app and removed it. When Night mode is activated, if it is already below level 4, it will remain the same. Take the carbon filters out of the box and remove the protective packaging. If the air quality target is met, the air quality graph will show green. Select a time based on how long you want the machine to run before turning off. Google Assistant uses this to name your machine in the Google Home app as well. For example, if you say "Hey Google, turn on fan motion", and it doesn't work, try saying "Hey Google, turn on oscillation mode". When not in use, unplug from the mains electricity supply. There is no sensor next to the display on this model. Your machine is now connected to your Dyson Link app. Select the forgotten password link on the log in screen and follow the instructions. This is due to the machine constantly maintaining a high air quality. Tap the settings icon in the top right and select "Unlink Dyson". Try the machine in a different plug socket. If this product is not new, the previous owner will be notified and will no longer be able to use this machine with their Dyson Link app. You can manually change the airflow from 1-10. Press the oscillation button on the remote. This will make sure you automatically receive the latest features and your app functions correctly. Press and hold your purifiers power button for 5 seconds. Dyson Air Purifier Replacement (HP04, TP04, DP04,) 360° Glass HEPA and Activated Carbon Filter, 9 x 9 x 9.5 inches, Purple/Teal 4.7 out of 5 stars 347 $139.95 Monitor the ambient temperature to help maintain a comfortable environment. Then, push the filter covers back onto the machine's base until they click back into position. Point the remote directly at the front of the machine while pressing the button. Press buttons to lift off loop amplifier and lift off filter. There are different commands that can be used to interact with Google Assistant, here are some examples: When your purifier switches from front to rear airflow there may be a clicking sound as the motor adjusts direction. If your Assistant answers other questions, try to ask the unanswered question in a different way. Ensure correct button on remote is being pressed to adjust the airflow. Microscopic particles up to 2.5 microns in size, suspended in the air we breathe. Open the app and set the machine to oscillate. The carbon filter level will be … When a particular type of pollutant causes air quality to decrease, the symbol for that pollutant will show in the display. Open the Google Home app and tap the plus icon in the top left. Thanks! (*Required). Please leave us your email address if you'd like us to notify you when it's available. Tap the text at the top of the screen to set your location and display outdoor air quality information. We review the Dyson Pure Cool TP04 Air Purifier with Hepa filter which is capable of cleaning pollutants and particles that enter your home. VOC’s are typically odours that may be potentially harmful. My Dyson TP04 is on 999 and has been for several days. It is located at the bottom of where the shroud sits on the main body of the machine. Plug in and switch ON. 1 product rating - HEPA Filter & Activated Carbon Filter For Dyson HP04 TP04 DP04 969048-01 1pc. Made from high-quality HEPA material and premium activated charcoal, this pre-filter and filter set is compatible with Dyson HP04 Pure Hot + Cool air purifier and Dyson TP04 and DP04 purifying fans . Clean loop amplifier with a dry or damp cloth. When you first connect your Dyson machine to the Dyson Link app you'll give it a room name. The display will illuminate briefly, then fade as before. Dyson Pure Cool™ TP04 purifying fan (White/Silver), We've detected a problem with your machine. If your purifier has been plugged into a stable power source for over one hour, and the VOC and/or NO2 screens still do not show, please unplug your machine from the wall, leave for one minute, plug back in, and then turn on using either the main power button, or the button on the remote. Was able to connect it to the WiFi later on (took a while as it still failed the first time), and then back into the Dyson … Use a soft brush to remove debris. This can be manually changed if desired. Best wishes, Kelly Dyson … If you need further assistance, please select that option. It was incredible to see the amount of debris the HEPA filter alone was able to capture in just 6 months. How does Google Assistant work with my Dyson machine? Press and hold the Oscillation button on the remote control. Clean inlet grille with a dry cloth or soft brush. Slide the buttons down on either side of the shrouds. Customise your Night mode settings in the Dyson Link app. The menu will also allow you to access information about the pollutants in the air and the temperature and humidity levels. Say “Hey Google” to your speaker or display. Make sure you hold your device to the left hand side of the display to ensure it detects your device. Check that the household electrics are on. Here you can check the software version and enable/disable auto-update. Open your Dyson Link app and check that your machine is online. When in Night mode, your machine will automatically sense the ambient light level and adjust the resting screen brightness accordingly. If you still don't get an answer, move to the next step. Replace the battery with type CR 2032. Follow the in-app connection instructions. Swipe up to reveal the setting tab and tap to open options. Multiple failures logging into the account (4 or more will) will result in the account becoming locked. We need a little more information to help us solve your issue. If your device has a screen, you'll see it respond. If you've replaced the Carbon filters, press and hold the 'Night-time mode' button on your remote control for five seconds.Step 7. If you have less than 35 cleans scheduled per week and you are still experiencing an issue, please remove all of the schedules and re-add each of them. Save the change by pressing 'Done' at the top right of the page. Speaking of the filter, the Dyson Pure Cool TP04 has plenty in store for you. Plug the machine in and switch on at the wall. The first time your purifier is turned on, the gas sensors will perform a self-calibration which takes one hour after which time they will work normally. Brand New. Dyson filters are warranted against original defects in materials and workmanship for a period of 12 months from the date of purchase. If you want the fan to be quieter, you can choose to change the airflow direction to face backwards, or turn the machine to manual mode and lower the airspeed. If you've checked off all of the steps above and your Assistant still doesn't provide an answer, try one of the steps below and ask your question again. Google Assistant uses this room name to identify your machine. Place the remote control on the top of the appliance with the buttons facing down. Watch; 1 Hepa Activated Carbon Filter Compatible with Dyson TP04/HP04/DP04 # 969048-01. When Auto mode is enabled, 'Auto' is written at the top of the display. Dyson Pure Cool™ purifying tower fan TP04 (White/Silver), Using your purifier and the Dyson Link app,

Select your machine by choosing 'air treatment' and then your model of purifier.

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If you are not able to add your machine through the Bluetooth functionality, please procced to the next step and add your machine manually.

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Press the power button on your machine.

This will activate the pairing process.

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Now, let's complete your machine's connection set-up.

Please press 'Continue set-up' to proceed.

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The owner of this machine will continue to have access to it, be able to control it, and view its data.

If you are happy with this, please press 'OK' below.

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Tap the text at the top of the screen to set your location and display outdoor air quality information

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Your machine is now fully connected and setup.

If you need further assistance, please select that option.

, Checking your machines software information,

On the app screen the customer will be able to see explanations for: Outdoor Air Quality; Particulate Matter (PM2.5); Outdoor Temperature; Relative Humidity (RH)

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Here you can control your purifier without the need to use the remote;

On/Off/Auto

Airflow

Oscillation

Sleep timer

Night mode

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Here you will find useful guides on how to get the most out of your machine:

• Know your purifier
• Quick start
• Lights
• Modes

The product guide also includes instructions on how to maintain your machine, and how to solve any problems, including those indicated by the fault lights on the machine.

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